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Return & Refund Policy

Shipping & Returns
Rubber Stamp Product
If you are not 100% satisfied with your purchase, simply return it for a full refund. You can return your purchase for up to 14 days from the date of purchase.
All items purchased online through are returnable under good conditions. We will pay the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason you are responsible for the return shipping amount. No returns will be accepted after 14 days.

The product(s) will be inspected upon receipt. All returns must be in good condition and all original packaging (including invoice) must be in place for full refund to be issued. No refund will be issued if the product shows signs of use. Our guarantee does not cover accidental damage or wear of product caused by customer. Once we have received your return at our warehouse, we will Online bank transfer within 30 days of receiving the returned item.

All Type Printing and Others Product are NOT returnable or refundable.
Please be informed that +/- 15% differ on the print-out color is tolerable and reasonable.
Customer cannot request for replacement / cancellation by comparing the color between different color on the screen against the printout.

Please check the Artwork carefully & confirm the order by resend email to sales.jayjayhouse@gmail.com
We are NOT responsible after printing.

Please return your purchase to the following address:
Jay Jay House
No. 37A, Jalan Jelutong 1/Ku8,
Batu 6, Pekan Meru, 41050 Klang,
Selangor Darul Ehsan.
Tel: 03-3392 1301 Fax: 03-3392 1450
Website: www.jayjayhouse.com.my

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